Privacy Policy & Terms of Service
Effective Date: June 2026 (Last Updated: June 11, 2026)
Welcome to www.400ink.com (the “Site”), operated by 400ink (“we,” “us,” or “our”). This document combines our Privacy Policy and Terms of Service and governs your access to and use of the Site, our services, products, and related offerings (collectively, the “Services”).
By accessing or using the Site or Services, you agree to these Terms. If you do not agree, please do not use the Site.
1. Privacy Policy – How We Collect, Use, and Protect Your Information
Information We Collect
- Information You Provide: Name, email, phone, address, payment details, project briefs, feedback, and any content you upload or submit.
- Automatically Collected Data: IP address, device type, browser, operating system, referring URLs, pages visited, and interaction data via cookies, pixels, and similar technologies.
- From Third Parties: Analytics providers, advertising platforms (e.g., Google, Meta), public records, or data enrichment services (where relevant to our Services).
How We Use Your Information
We use your information to:
- Provide, personalize, and improve the Services (including design, printing, and custom project fulfillment).
- Process transactions and communicate with you.
- Send marketing communications (with your consent or as permitted by law).
- Analyze Site usage and trends.
- Comply with legal obligations, prevent fraud, and enforce our rights.
Use of Artificial Intelligence (AI)
We may use AI and machine learning tools to assist with design suggestions, content generation, image enhancement, project recommendations, and customer support responses. AI-generated outputs are reviewed by humans where appropriate, but may contain inaccuracies. You should not rely solely on AI outputs for critical decisions.
You may request information about AI usage in specific interactions by contacting us.
Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (hosting, payment processors, analytics, printing partners, email services, AI tools).
- Professional advisors and as required by law.
- In the event of a business transfer (merger, acquisition, etc.).
Cookies and Tracking Technologies
We use essential cookies for Site functionality, analytics (e.g., Google Analytics), and advertising. You can manage preferences via your browser settings or our cookie consent tool (if implemented). For more details, see our Cookie Notice (linked in footer if applicable).
Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or opt out of certain processing of your data (including targeted advertising and, where applicable, automated decision-making). To exercise these rights, contact us at the details below.
Opt-outs: Unsubscribe links in emails; reply STOP to SMS; browser Do Not Track signals (we do not currently respond to DNT but honor Global Privacy Control where required).
Data Retention and Security
We retain data only as long as necessary for the purposes outlined or as required by law. We use reasonable technical and organizational safeguards, but no system is completely secure.
Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect data from children.
Third-Party Links
The Site may link to external sites. We are not responsible for their privacy practices.
2. Terms of Service
Eligibility and User Conduct
You must be at least 18 years old to use the Services. You agree not to misuse the Site, upload infringing or harmful content, or attempt to interfere with its operation.
Intellectual Property
All content on the Site (except user-provided materials) is owned by or licensed to 400ink. You retain ownership of materials you provide, but grant us a license to use them as needed to fulfill your project.
Upon final payment, we transfer agreed-upon rights to deliverables per your project agreement. We reserve the right to display project work in our portfolio (unless otherwise agreed in writing).
Orders, Payments, and Projects
All orders are subject to acceptance. Pricing and timelines are estimates unless specified in a separate agreement. We may use third-party services for printing, fulfillment, and design tools.
Payments are processed securely. Refunds or cancellations are handled per our project-specific policies.
Design and Web Services (if applicable)
We create responsive, modern designs tested on current browsers and devices. We do not guarantee specific search engine rankings. Revisions are limited as outlined in project proposals.
Disclaimer of Warranties and Limitation of Liability
The Site and Services are provided “as is.” We disclaim all warranties to the fullest extent permitted by law. Our liability is limited to the amount you paid for the specific Service, and we are not liable for indirect, consequential, or punitive damages.
Indemnification
You agree to indemnify us against claims arising from your use of the Services, your content, or your violation of these Terms.
Termination
We may terminate or suspend access for violations. Sections that by nature should survive (IP, liability, etc.) will continue.
Changes to These Terms
We may update these Terms. Continued use after changes constitutes acceptance. Material changes will be notified via the Site or email where feasible.
3. Contact Us
For privacy questions, data requests, or general inquiries:
Email: admin@400ink.com
Mailing Address: [Your Full Business Address]
4. Governing Law
These Terms are governed by the laws of the State of [Your State, e.g., Georgia], without regard to conflict of laws principles. Disputes shall be resolved in the courts of Dawson County, Georgia.